Over the last few weeks, I've seen plenty of conversations about Artificial Intelligence. Some are excited. Some are terrified. Most seem convinced it's either going to save civilisation or destroy it. The first was a clip from Ben Affleck arguing that AI is likely to become a powerful tool, but that creativity, judgement and experience remain fundamentally human skills.
Personally, I'm somewhere in the middle.
Perhaps that comes from spending more than twenty years watching technology transform how we design, coordinate and deliver projects. When I started my career, drawing boards were still part of the landscape. CAD then became the future. CAD became BIM. BIM moved into cloud collaboration. Today we're talking about AI-assisted workflows. Every generation seems convinced that the latest technology will change everything. Sometimes it does.
What I've noticed, however, is that the technologies creating the biggest impact are rarely the ones that replace people. They're usually the ones that remove friction.
The repetitive tasks. The administrative burden. The delays in finding information. The things that get in the way of good work. That's where I think AI has enormous potential.
As designers, project managers and construction professionals, we spend a surprising amount of time searching for information, checking information, coordinating information and communicating information. AI can help with a lot of that.
What it can't do, at least not yet, is understand context in the way experienced people do.
My course leader was originally a Fine Artist from Glasgow School of Art who found his way into design through model-making for Ford, working on the now iconic Ford Anglia.
Colin had us sketching constantly. Not just in life drawing classes, but throughout design development, project critiques and problem-solving. A sketchbook wasn't optional. It was part of how we learned to think. His philosophy was simple:
"You have to get past the point of asking 'How do I draw that?' and get to the point where you ask, 'How do I want that to work?'"
At the time, he was talking about drawing and design. Looking back, I think he was really talking about thinking.
Too often we end up designing for the software, rather than asking the software to help us design what we actually want to build. Every architect, designer, engineer and contractor has seen that happen at some point.
The software becomes the process. The model becomes the objective. The tool starts influencing the solution. Colin's point was the opposite.
Focus on the outcome first. Then use the tools available to help get there. That's why the current AI debate doesn't worry me as much as some people.
AI is already becoming very good at answering:
"How do I draw that?" What experienced people still excel at asking is: "What am I trying to achieve?" Those are very different questions. One is about producing an answer. The other is about understanding the problem. It doesn't attend stakeholder meetings.
It doesn't walk around a building and sense when something doesn't feel right. It doesn't understand the experience of a space, how you enter it, how it feels or how its proportions affect the people using it. It doesn't recognise that a technically correct solution may still be the wrong solution for a client or the design. It doesn't take responsibility when a difficult decision needs to be made. As a mate says “AI has no PI”
Most importantly, it doesn't carry the experience that comes from years of solving real-world problems.
The projects I've always enjoyed most are the difficult ones. The projects where expectations don't align. The programme is under pressure. The design and construction teams are pulling in different directions. The project is, to use a technical term, wobbling. The value rarely comes from producing another drawing or another spreadsheet.
The value comes from understanding the situation, connecting the dots, bringing people together and helping the team find a way forward. That's fundamentally a human skill. I suspect AI will become another powerful tool in our toolbox.
Just as CAD didn't eliminate designers. And BIM didn't eliminate Design Managers. AI won't eliminate the need for judgement, leadership, experience and accountability.
The challenge isn't whether AI can produce an answer. The challenge is knowing whether the answer is any good. That's where experienced people still matter. Perhaps the most important question isn't:
"What can AI do?" But: "What should we ask it to do?"
Used well, AI can help remove friction, accelerate thinking and improve productivity.
Used badly, it risks creating more noise, more dependency and more confidence in answers that haven't been properly challenged. Like any tool, its value depends on how thoughtfully we use it. The software may hold the shovel. We still need to know where to dig.
Perhaps my Gen X upbringing also influences my thinking.
After all, we've spent decades being warned about AI by WarGames, Terminator, RoboCop and The Matrix. AI is an incredibly powerful tool. The challenge is making sure we don't let the tool replace the thinking.
I'll probably start worrying a little more when AI turns up in a leather jacket, riding a Harley-Davidson and speaking with a thick Austrian accent.
Until then, I suspect it's more likely to be another tool than the end of civilisatio.